The delivery time of an order placed on Zalando may vary depending on various factors, including the shipping location, the type of product ordered and warehouse availability. Generally, for customers in Italy, Zalando promises a delivery that can take place within 3-5 working days from the order confirmation date, unless otherwise specified at the time of purchase or in the product sheet.
Zalando also offers express shipping options which can ensure even faster delivery, usually within 1-2 working days, but at an additional cost. It is important to note that delivery times may vary during periods of high traffic, such as during holidays or special promotions, or due to unforeseen logistics or adverse weather conditions.
Customers have the possibility to track their package via a link provided by Zalando via email or via their account on the site, to have a more precise idea of the arrival time of the ordered goods.