Why is it no longer possible to pay on delivery on Zalando?

Zalando has eliminated the cash on delivery (or cash on delivery) option as a payment method for various reasons which may include simplifying logistics and payment processes, reducing operational costs and security. Cash on delivery may pose a higher risk of fraud and missed payments than other electronic payment methods. Furthermore, this payment method can slow down the shipping and delivery process, as it requires additional procedures for both the courier and the seller. Eliminating cash on delivery can also be part of a strategy to encourage customers to use digital payments, which are faster, traceable and often more convenient for all parties involved.

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