How do I delete a review on booking?

To delete a review on Booking.com, you must consider that once published guest reviews cannot be deleted either by them or by the owner of the property. Booking.com has adopted this policy of not removing reviews to maintain a level of transparency and to provide other users with accurate feedback on the guest's experience.

However, if you believe the review is inappropriate or violates Booking.com guidelines, you can contact Booking.com's customer service team and report the issue. For example, if the review contains offensive language, personal information or other content that does not comply with Booking's policies, staff may evaluate the situation and, if necessary, remove the review.

Please note that customer service will require proof and a detailed explanation to proceed with your request. After reviewing your report, Booking.com will decide whether the review should be removed or not following its own guidelines.

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