How does Zalando work, try first then pay?

Zalando offers a service called “Try first, pay later” that allows customers to order products, try them at home and decide whether to keep them before making payment. When you place an order with this option, Zalando sends you the items without charging you immediately. You have a trial period, usually a few weeks, to try the products comfortably at home.

If you decide to keep the items, complete the payment directly using the method you prefer among those supported by Zalando. If, however, you choose to return one or more products, you can do so without additional costs by following the returns instructions provided by Zalando. Payment will only be required for items you choose to keep, and the transaction must be completed within the indicated deadline to avoid additional charges or penalties. This service offers a comfortable shopping experience, reducing the pressure of immediate selection and spending before the final product.

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